LSI MOH Application 92

The LSI MOH (Music-On-Hold) Application developed by LSI Corporation is a software solution that provides customized music and messaging options for businesses to play while customers are on hold during phone calls.

The application offers an easy-to-use and intuitive interface that enables users to upload audio files and create playlists quickly. With its advanced scheduling feature, the system allows businesses to play different audio content during specific days and times or customize playlists based on the caller's location or demographic information.

LSI MOH provides an extensive library of licensed music tracks, genres, and messaging options that help companies to establish a professional image and keep customers engaged while on hold. This feature reduces the perceived wait time and creates a positive caller experience.

The application also ensures compliance with music licensing regulations and eliminates the risk of fines or penalties associated with unauthorized use of copyrighted content. The software includes reporting capabilities, allowing managers to track usage statistics and fine-tune the messaging and music offered to customers.

The LSI MOH application is a powerful tool that helps organizations improve their customer service experience, strengthen brand identity, and enhance their overall image in the market.